PRIVACY POLICY

1. Introduction

Welcome to Van Gogh Museum France ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our museum or use our website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Booking and reservation details
• Payment information for ticket purchases
• Communication preferences
• Feedback and correspondence

3. How We Use Your Information

We use the information we collect to:

• Process your ticket bookings and reservations
• Communicate with you about your visit
• Send you updates about exhibitions and events
• Improve our services and visitor experience
• Comply with legal obligations
• Prevent fraud and enhance security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Payment processors for secure transactions
• Legal authorities when required by law
• Partners for joint exhibitions (with your consent)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under GDPR and French data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser. For more information, please see our Cookies Policy.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than France. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: